Before you come for treatment

Patient Advice

  1. Please ensure you arrive in time for your treatment and where possible avoid rushing afterwards. 

  2. For cancellations please provide at least 24hours notice via phone. If you are cancelling within 24hours of your appointment as the full cost of treatment will be charged. Advance notice allows us to extend treatments to others in need.

  3. Please let us know prior to coming if you have any disabilities or have any requirements that w need to make before you arrive.  

  4. Please turn your mobile phone onto ‘Airplane mode’ or switch it off completely on entering the Centre. We prefer not to have any distractions during treatment and to keep the Centre a place of calm and tranquillity. 

  5. Please remember to bring along all your medication/supplementation information on your first visit.

  6. It is a good idea to have eaten something at least a few hours prior to your treatment, a snack or light meal 2 hours before treatment is ideal. But please avoid eating a heavy meal within an hour of your treatment.  Try not to come to a treatment on an empty stomach either. 

  7. If you are diabetic or have special dietary needs requiring you to eat just before your treatment please let us know before your treatment.

  8. Avoid drinking coffee before your treatment as this can affect the pulse diagnosis we will take. And NO alcohol on the day of your treatment 

  9. Acupuncture and Tui Na can help with many of your health issues but it is not a replacement for issues that require Western medical intervention so please contact your GP or dial 111 if you are unsure whether you have a serious health issue. 

  10. Remember your treatment is a about you taking control of your own health and we are here to help you learn how to find that healthy balance you have been looking for.